Accounts Receivable Collector

Summary: AIT Worldwide Logistics is a global freight forwarder committed to making a positive impact through problem-solving and teamwork. The Accounts Receivable Collector is responsible for managing and collecting payments from assigned accounts, ensuring timely communication with customers regarding billing issues and account balances. Responsibilities: - Review accounts and contact customers via email and phone regarding past dues invoices - Notify stations/sales reps regarding billing issues and discrepancies - Notify stations/sales reps of high-risk customers to be placed on hold - Research and analyze credits on account(s) due to overpayment and/or misapplication. Credits should not age past 90 days - Release/approve customer accounts, approve quick checks, and approve adjustment and bill to change requests - Proficiency in Microsoft Office, CargoWise, AS400 and GetPaid preferred - Other duties and responsibilities will be assigned as business demands deem necessary Required Qualifications: - High School Degree required - A team player who works well with others – being respectful to our teammates is a Core Value - A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role - Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently - Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture - Ability to effectively communicate in an oral and written manner, with professionalism while conducting oneself according to policy. Proper grammar, spelling etc. should be reviewed prior to sending written communication - Willingness to be trained and to assist the Credit Request team with processing customer credit applications Preferred Qualifications: - 1+ years' experience within Accounts Receivables Required Skills: Accounts Receivable, CargoWise, OnBase, GetPaid, Microsoft Office, Customer service focus Benefits: In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position)., Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement., In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.