Online | Customer Service Hospitality – Reservations | Entry Level

Summary: Aisle and Abroad is seeking service-driven and detail-oriented individuals to join their team in a Customer Service Hospitality – Reservations role. This entry-level position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience. Responsibilities: - Assist clients with making and managing reservations for hotels, resorts, and travel-related services - Provide clear and professional communication regarding booking details and availability - Support the reservation process from inquiry through confirmation - Review reservation information for accuracy, including dates and guest details - Maintain organized records of client bookings and communications - Provide follow-up support and respond to customer questions as needed Required Qualifications: - Strong communication skills with a customer-first approach - Organized with attention to detail - Comfortable using online systems and reservation tools - Ability to manage tasks independently Preferred Qualifications: - Customer service, hospitality, or administrative experience is helpful but not required Required Skills: Online reservation systems, Customer service, Hospitality, Customer-first approach, manage tasks independently Benefits: Structured onboarding and training, Access to reservation systems and travel resources, Ongoing support and professional development, Flexible work environment, Collaborative and supportive team culture