Amway Grand Plaza Houseperson/Banquet Set Up - 3rd Shift

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.

This is a part-time, 3rd shift position, requiring weekend availability.

This position is eligible for discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

 

SUMMARY: 

Fulfill the daily operations of the banquet room set up within all AHC properties. Follow the expectations of the Amway Grand Plaza Hotel, including, following AHC guest service standards. Create a teamwork environment in the department and produce quality service to each guest.

ESSENTIAL FUNCTIONS: 

-Completion of tasks as designated by assignment sheets E.O.'s and/or need
- Inspection of meeting rooms to insure they are ready for client functions
- Responsible for the transport and set- up of equipment between the existing facilities and other locations
- Maintain equipment and report all damage equipment to assistant manager or manager for promptly repairs.
- Responsible to ensure of all equipment necessary for events communicate to Assistant Manager or manager of any especial need of equipment.
- Oversee maintenance and upkeep of all equipment and Meeting Room Spaces
- Oversee maintenance and upkeep of all storage areas
- Manage flow of activity throughout the hotel and other places during production and during events
- May be required to assist other departments with setting up family-meals/ buffets.
- Insure departmental safety and emergency procedures are being followed.
- Walk thru the hotel areas assigned to Conference Services Department to ensure areas are clean and unnecessary equipment has been removed.
- Any and all other duties as assigned by the manager

REQUIRED SKILLS: 

-Teamwork: Ability to work collaboratively in a team environment, supporting colleagues and fostering a positive atmosphere.
-Time Management: Efficiently manage time and prioritize tasks to ensure smooth event operations.
-Physical Stamina: Ability to stand for extended periods, lift heavy items, and perform physical tasks associated with event service.
-Professional Appearance: Maintain a neat and professional appearance in accordance with company standards.
-Adaptability: Flexibility to adjust to changing situations and requirements based on the nature of events.
-Communication Skills: Ability to communicate clearly and effectively with guests, team members, and management.
-Problem-Solving Skills: Capability to address and resolve guest concerns or issues promptly and professionally.
-Attention to Detail: Keen eye for detail to ensure accuracy in service and presentation. 

EDUCATION AND EXPERIENCE:

- High school diploma or GED
-Related experience and/or training is a plus

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the associate:
- Is regularly required to stand and walk
- Is required to use hands and fingers to handle or feel objects
- Is required to frequently reach with hands and arms
- Is regularly required to talk or hear; taste or smell
- Is occasionally required to sit and stoop; kneel, crouch, or crawl
- Must occasionally lift and/or move up to 50 - 75 pounds
- Specific vision abilities required by this job include close vision, distance vision, and peripheral vision