ADT→
Service Technician
Entry LevelOn-siteFull-time
Location
7399 Boston Blvd, Springfield, VA, 22153
Salary
$46k–$85k/yr
Experience
No experience required
Posted
Today
Skills
fire detection system servicingcarbon monoxide detection system servicinghosted video solutionsaccess control systemswired and wireless technology installationsystem signal testingcentral monitoring communicationnetworking technology
Job Description
Summary: ADT is the number one smart home security provider serving residential and business customers. The Residential Service Technician is responsible for troubleshooting, configuring, reconstructing, and programming existing security and site automation solutions while providing exceptional customer service.
Responsibilities:
- Services fire and carbon monoxide detection, networking, hosted video solutions, and access control
- Follow and complete required processes of wired/wireless technology and connection procedures
- Test and validate system signals/communication with central monitoring to properly establish service
- A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home
- You will work in a dynamic, collaborative environment, working closely with customers and coworkers
- This role involves providing solutions by visiting customers at their homes or businesses
Required Qualifications:
- Service experience
- Technical aptitude
- Strong verbal communication
- Customer focused and customer driven mindset
- Thrive in the face of uncertainty
- Valid driver's license
- High School degree or the equivalent
Required Skills: Fire detection system servicing, Carbon monoxide detection system servicing, Hosted video solutions, Access control systems, Wired and wireless technology installation, System signal testing, Central monitoring communication, Networking technology
Benefits: Full benefits on the 1st of the month after 31 days of employment, Casual, yet energetic and engaging work environments, Medical, Dental, Vision, 401(k) with employer matching, Paid vacation time (We all need to recharge), Tuition reimbursement, employee referral bonuses, A culture of coaching, development and career growth opportunities, Access to healthcare benefits, A 401(k)plan and company match, Short-term and long-term disability coverage, Life insurance, Wellbeing benefits, Paid time off among others, Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year., 6 paid holidays
Benefits
Full benefits on the 1st of the month after 31 days of employment
Casual, yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities
Access to healthcare benefits
A 401(k)plan and company match
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
Paid time off among others
Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year.
6 paid holidays