ADT→
Service Technician
Entry LevelOn-siteFull-time
Location
4625 East Cotton Center Boulevard, Phoenix, AZ, 85040
Salary
$37k–$69k/yr
Experience
Not specified
Posted
Today
Skills
fire detection systemscarbon monoxide detection systemshosted video solutionsaccess control systemswired and wireless technologysystem troubleshootingsystem configurationsystem programmingsystem signal testingcentral monitoring communication
Job Description
Summary: ADT is the number one smart home security provider in the U.S., dedicated to helping save lives for more than 150 years. The Residential Service Technician's primary role involves troubleshooting, configuring, and programming security and site automation solutions while providing excellent customer service.
Responsibilities:
- Services fire and carbon monoxide detection, networking, hosted video solutions, and access control
- Follow and complete required processes of wired/wireless technology and connection procedures
- Test and validate system signals/communication with central monitoring to properly establish service
- A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home
- You will work in a dynamic, collaborative environment, working closely with customers and coworkers
- This role involves providing solutions by visiting customers at their homes or businesses
Required Qualifications:
- Service experience
- Technical aptitude
- Strong verbal communication
- Customer focused and customer driven mindset
- Thrive in the face of uncertainty
- Valid driver's license
- High School degree or the equivalent
Required Skills: Fire detection systems, Carbon monoxide detection systems, Hosted video solutions, Access control systems, Wired and wireless technology, System troubleshooting, System configuration, System programming, System signal testing, Central monitoring communication
Benefits: Full benefits on the 1st of the month after 31 days of employment, Casual, yet energetic and engaging work environments, Medical, Dental, Vision, 401(k) with employer matching, Paid vacation time (We all need to recharge), Tuition reimbursement, employee referral bonuses, A culture of coaching, development and career growth opportunities, Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year., 6 paid holidays, Short-term and long-term disability coverage, Life insurance, Wellbeing benefits, Paid time off
Benefits
Full benefits on the 1st of the month after 31 days of employment
Casual, yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities
Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year.
6 paid holidays
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
Paid time off