Inside Sales Associate II

Summary: ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships. The role involves managing customer accounts, building relationships, and demonstrating product knowledge to drive sales and enhance customer experience. Responsibilities: - Meet performance targets by growing revenue and increasing the margin of assigned accounts - Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage - Increase customer base by adding new customers - Identify opportunities and convert customer purchases from competition - Manage all existing accounts through steady communication using the Customer Database - Make Outbound Calls and reach a minimum number of calls every day to present leads - Providing support to other duties as assigned - Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers - Educate customers about new products and product lines by keeping abreast of new developments in the industry - Maintain and update customer interactions in the tracking system - Apply knowledge of products and/or services and sell it to customers - Explain features and advantages to customers in entire non-technical terms - Stay up to date on new offerings, and technology trends through Industry News, and various other sources - Leverage ADI Resources, Services, and Programs to educate customers - Provide exceptional shopping experience in-store, by phone, and online Required Qualifications: - 1 year of Sales Experience - Excellent verbal and written communication skills - Computer literacy skills – Basic Knowledge to Operate Microsoft Office - Desire to be in a Sales role and be accountable for Sales Revenue Preferred Qualifications: - Prior experience in the Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills - Knowledge of Customer Relationship Management Tools - Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all goals and targets - Prior distribution experience - Excellent Negotiation Skills - Ability to work as part of a team and autonomously - Highly competitive Sales Skills with a desire to contribute to a winning team/organization Required Skills: Sales Experience, Customer Relationship Management Important Skills: Computer Literacy, Negotiation Skills Nice-to-Have Skills: Marketing Skills, Fast-paced Environment Adaptability Benefits: Life and health insurance, Life assistance program, Accidental death and dismemberment insurance, Disability insurance, 401k Plan, Vacation & holidays