Legal Assistant - Case Manager Assistant

Summary: Adamson Ahdoot LLP is a personal injury law firm based in Los Angeles, seeking to expand their Pre-Litigation department with the addition of a Legal Assistant/Case Manager Assistant. The role involves assisting case managers in managing personal injury claims, providing customer service to clients, and organizing necessary documents for the demand writing team. Responsibilities: - Assist case manager in managing all aspects of the PI claims in the pre-litigation phase - Provide excellent and timely customer service to clients - Assisting in managing each assigned matter, including reviewing medical records and medical recommendations, assisting with scheduling medical appointments, obtaining referrals for additional medical treatment, appointment reminders etc - Research and gather necessary documents for demand writing team and organize using CRM technology. Traffic collision reports, medical records, medical provider research, policy limit research, assisting in liability investigations etc. Assist and act as a liaison for other departments with the firm - Perform other duties as assigned by Management and/or Team Leaders Required Qualifications: - BA/BS Degree - Bilingual (English and Spanish) - 1-2 years of customer service experience. Ability to handle high call volume - incoming and outgoing - 1-2 years of data entry experience - Proficiency in MS office suite - Ability to use copier, scanner, fax and computer - Ability to commute to Los Angeles, CA 90035 (Required) - Work Location: In person Preferred Qualifications: - Experience in a medical office can be a plus - Previous experience with a CRM software such as Salesforce preferred but not required - Associate (Preferred) Required Skills: Pre-Litigation Personal Injury, Medical Records Review, Medical Provider Coordination, CRM Software, Salesforce, Data Entry, Microsoft Office Suite, Bilingual Spanish-English Benefits: Health insurance, Vision insurance, Dental insurance, 401K, PTO, Referral program, Incentives and bonuses depending on position, Social outreach opportunities, Team bonding events, Opportunities for growth and learning, Relaxed, friendly, and upbeat environment, Beautiful offices in the heart of Beverly Hills, Flexible spending account, Free parking, Health savings account, Paid sick time, Paid time off, Referral program, 401(k), Dental insurance, Flexible spending account, Free parking, Health insurance, Health savings account, Paid sick time, Paid time off, Referral program