Data Entry Technician | Columbus, OH (DOT)

Summary: ACRT Services is a company that offers expert utility consulting services and solutions throughout the United States. They are seeking a Data Entry Technician who will support utility metering and billing operations by accurately entering, organizing, and managing field data collected by technicians. Responsibilities: - Collect and digitize operational and leak survey-related data from internal paper forms and mapping, entering the data into client specific systems - Maintain detailed and organized records to ensure all data entries are complete, accurate, and traceable - Track completed data entry tasks to ensure information is delivered in a timely manner - Support the preparation of survey data by ensuring information collected from field technicians is properly recorded and formatted - Maintain organized digital filing systems and records to ensure accurate documentation and accessibility of billing data - Review data entries for completeness and accuracy prior to submission into customer databases - Identify and address data inconsistencies by coordinating with internal operations staff or appropriate personnel - Establish and maintain data entry standards and procedures to improve data quality and efficiency - Maintain a high standard of data accuracy, organization, and documentation practices - Collaborate with the internal operations team to resolve missing or inconsistent survey information - Respond to data inquiries and report significant data errors or discrepancies to management - Assist internal teams by ensuring field data is properly recorded and available for operational and billing purposes - Support coordination between field technicians and office staff to ensure accurate transfer of field-collected data - Consistently comply with Bermex policies, procedures, and applicable company standards - Maintain confidentiality and integrity when handling billing data and internal company information - Follow established data management practices to ensure security, accuracy, and compliance with company expectations - Promote and support Bermex’s culture of safety, professionalism, and operational integrity Required Qualifications: - High School Diploma or GED; must be 18 years of age or older - Minimum six (6) months of work experience in an office or administrative environment - Basic computer proficiency with experience using data entry systems, spreadsheets, or database platforms - Applicants will be required to complete a 10-key typing test as part of the application process; 8,000 KPH desired - Ability to report to the Columbus office daily - Strong attention to detail with the ability to maintain a high level of accuracy when entering data - Ability to manage multiple assignments while maintaining organization and meeting deadlines - Effective time management and prioritization skills - Strong problem-solving abilities to identify and address data discrepancies - Proficiency with Microsoft Excel and other Microsoft Office products - Ability to work independently while also collaborating with team members across departments - Strong communication and interpersonal skills with the ability to work with employees at different levels of the organization - Ability to handle confidential information with discretion and professionalism Preferred Qualifications: - Associate's Degree or additional post-secondary education - Two (2) or more years of experience in data entry or administrative support - Experience working with billing systems or financial data - Experience working with large data sets or multiple database platforms Required Skills: Data entry systems, Microsoft Excel Important Skills: Billing systems, Database platforms