SRS Fraud Analyst

Summary: Accertify, Inc. is a leading digital platform that assesses risk across the customer journey. As a Fraud Analyst, you will investigate and analyze high-risk e-commerce transactions, contributing to fraud prevention strategies and ensuring the security of digital experiences. Responsibilities: - Identify and prevent fraudulent transactions, powering exceptional client results - Work well with a team of industry experts to monitor real-time fraud decisioning software - Independently resolve problems that require in-depth investigation and/or research - Constantly communicate fraud trends and share best practices with peers and leaders - Perform a thorough manual review of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions - Maintain professional persistence when reviewing transactions or speaking with customers - Prioritizes work to meet and exceed deadlines and performance goals - Reports platform issues as they arise and proactively identifies potential impacts to clients - Ensure the success of Accertify’s customers by delivering results daily Required Qualifications: - Bachelor's Degree required - Strong desire to build a career in the fraud prevention industry - Fine-tuned organizational, analytical, and critical thinking skills are strongly desired - Exceptional problem-solving skills - Displays confidence in making decisions quickly and independently - Must be able to work in a fast-paced, ever-changing environment - Strong internet research skills with the ability to navigate multiple systems at once - Demonstrated experience and/or strong working knowledge of Microsoft Office Suite - Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays - English language speaking proficiency required Preferred Qualifications: - Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required Required Skills: Fraud prevention, E-commerce fraud investigation, Internet research, Microsoft Office Suite, English language proficiency, Decision making Benefits: Medical, dental, and vision coverage for you and your family., Paid time off, holidays, and personal days to maintain work-life balance., We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources., Training programs, mentorship opportunities, and growth potential within the company., Mental health resources, fitness perks, and wellness programs., Commuter benefits, employee discounts, and company-sponsored events.