The TJX Companies, Inc.→
Backroom, Merchandising and Loyalty Associates
Entry LevelOn-site
Location
Phoenix, AZ
Salary
$32k–$33k/yr
Experience
Not specified
Posted
Today
Skills
point of sale systemsmerchandisingstore recoverycredit and loyalty program promotionretail operationsstore safety awareness
Job Description
Summary: TJX Companies is a Fortune 100 company and the world’s leading off-price retailer. The Backroom, Merchandising and Loyalty Associate is responsible for delivering a highly satisfied customer experience, maintaining a clean store environment, and adhering to operational standards while promoting credit and loyalty programs.
Responsibilities:
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Required Qualifications:
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
Preferred Qualifications:
- Retail customer experience preferred
Required Skills: Point of Sale Systems, Merchandising, Store Recovery, Credit and Loyalty Program Promotion, Retail Operations, Store Safety Awareness
Benefits: Associate discount, EAP, Smoking cessation, Bereavement, 401(k) Associate contributions, Child care & cell phone discounts, Pet & legal insurance, Credit union, Referral bonuses, 401(k) match (if qualified), Medical/dental/vision (if qualified), HSA (if qualified), Health care FSA (if qualified), Life insurance (if qualified), Short/long term disability (if qualified), Paid parental leave (if qualified), Paid holidays/vacation/sick (if qualified), Auto/home insurance discounts (if qualified), Scholarship program (if qualified), Adoption assistance (if qualified)
Benefits
Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match (if qualified)
Medical/dental/vision (if qualified)
HSA (if qualified)
Health care FSA (if qualified)
Life insurance (if qualified)
Short/long term disability (if qualified)
Paid parental leave (if qualified)
Paid holidays/vacation/sick (if qualified)
Auto/home insurance discounts (if qualified)
Scholarship program (if qualified)
Adoption assistance (if qualified)