Backroom, Merchandising and Loyalty Associates

Summary: TJX Companies is a Fortune 100 company and the world’s leading off-price retailer. The Backroom, Merchandising and Loyalty Associate is responsible for delivering a highly satisfied customer experience, maintaining a clean store environment, and adhering to operational standards while promoting credit and loyalty programs. Responsibilities: - Role models established customer experience practices with internal and external customers - Supports and embodies a positive store culture through honesty, integrity, and respect - Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures - Promotes credit and loyalty programs - Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards - Accurately processes and prepares merchandise for the sales floor following company procedures and standards - Initiates and participates in store recovery as needed throughout the day - Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store - Provides and accepts recognition and constructive feedback - Adheres to all labor laws, policies, and procedures - Supports and participates in store shrink reduction goals and programs - Participates in safety awareness and maintains a safe environment - Other duties as assigned Required Qualifications: - Possesses excellent customer service skills - Able to work a flexible schedule to support business needs - Possesses strong communication and organizational skills with attention to detail - Capable of multi-tasking - Able to respond appropriately to changes in direction or unexpected situations - Capable of lifting heavy objects with or without reasonable accommodation - Works effectively with peers and supervisors Preferred Qualifications: - Retail customer experience preferred Required Skills: Point of Sale Systems, Merchandising, Store Recovery, Credit and Loyalty Program Promotion, Retail Operations, Store Safety Awareness Benefits: Associate discount, EAP, Smoking cessation, Bereavement, 401(k) Associate contributions, Child care & cell phone discounts, Pet & legal insurance, Credit union, Referral bonuses, 401(k) match (if qualified), Medical/dental/vision (if qualified), HSA (if qualified), Health care FSA (if qualified), Life insurance (if qualified), Short/long term disability (if qualified), Paid parental leave (if qualified), Paid holidays/vacation/sick (if qualified), Auto/home insurance discounts (if qualified), Scholarship program (if qualified), Adoption assistance (if qualified)