Patient Service Representative I

Summary: Syracuse Community Health is seeking a Patient Service Representative I to serve as the primary point of contact for patients. The role involves gathering patient information, verifying insurance, scheduling visits, and ensuring patient satisfaction. Responsibilities: - Gathering and entering patient information - Verifying insurance forms - Scheduling patient visits - Perform reminder calls and correspondence - Ensures accuracy and patient satisfaction and engagement Required Qualifications: - High School Diploma or equivalent Preferred Qualifications: - Additional education/certification in healthcare/medical office field - Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment or customer service Required Skills: Patient Information Management, Insurance Verification, Appointment Scheduling, Reminder Calls, Medical Office Assistance