SportsMed Physical Therapy→
Floating Patient Coordinator
Entry LevelOn-siteFull-time
Location
Glen Rock, NJ
Salary
$42k–$52k/yr
Experience
No experience required
Posted
1 day ago
Skills
emr systemsmicrosoft excelmicrosoft outlookinsurance verificationappointment schedulingpatient records managementfinancial information managementbilingual spanish
Job Description
Summary: SportsMed Physical Therapy is a leading Physical Therapy Practice in Northern New Jersey, seeking a Floating Patient Coordinator to join their growing team. This role involves assisting patients and visitors, managing front desk operations, and ensuring a positive experience in the therapy centers.
Responsibilities:
- Welcome patients and visitors, in person, or on the telephone, and answering or referring inquiries
- Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Complete insurance verifications
- Ensure availability of treatment information by filing and retrieving patient records
- Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
- Protect patients' rights by maintaining confidentiality of personal and financial information
- Maintain operations by following policies and procedures; reporting needed changes
- Contribute to team effort by accomplishing related results as needed
Required Qualifications:
- An ability to work in a fast-paced environment
- Multitasking skills
- Flexibility
- Professional Telephone skills
- Excellent customer service skills
- Superior Time Management
- Organization skills
- Attention to detail
- Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook)
- Focus on quality
- Professionalism
- Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service
Preferred Qualifications:
- Bilingual Spanish Preferred
Required Skills: EMR Systems, Microsoft Excel, Microsoft Outlook, Insurance Verification, Appointment Scheduling, Patient Records Management, Financial Information Management, Bilingual Spanish
Benefits: Excellent career growth opportunity, Medical benefits, life and disability insurance, PTO, sick time, paid holidays, 401k with 4-8% Match based on tenure
Benefits
Excellent career growth opportunity
Medical benefits, life and disability insurance, PTO, sick time, paid holidays
401k with 4-8% Match based on tenure