Sales Associate

Summary: Petco is a leading retail company focused on pet care and supplies. As a Sales Associate, you will help pet parents find the right products and solutions for their pets while creating a welcoming environment in the store. Responsibilities: - Support the health, safety, and proper care of all animals in accordance with Petco policies and standards - Share accurate product and pet care information to help customers make informed choices - Help maintain a clean, safe, and welcoming environment for pets, customers, and partners - Greet customers and deliver friendly, helpful, and solution-focused service - Create positive shopping experiences that build trust and customer loyalty - Support teammates through collaboration and teamwork - Help maintain an organized, visually appealing sales floor - Assist customers in selecting products and services that meet their pets’ needs - Process sales, returns, and exchanges accurately and efficiently - Stock shelves, replenish merchandise, and support inventory integrity - Assist with store recovery, merchandising, and promotional set-ups - Follow all company policies, procedures, and safety standards - Support additional tasks and responsibilities as assigned - Deliver consistent, courteous, and knowledgeable service - Educate customers on products, services, and promotions - Support store sales and service goals - Maintain store cleanliness, organization, and presentation standards - Assist with inventory replenishment and stock accuracy - Support daily operational routines and task execution Required Qualifications: - Passion for animals and interest in pet care - Strong communication and interpersonal skills - Ability to multitask and work in a fast-paced environment - Basic math skills and comfort handling cash and transactions - Strong attention to detail and reliability - Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds - Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays Preferred Qualifications: - Previous retail or customer service experience preferred but not required Required Skills: Pet Care, Cash Handling, Inventory Management, Sales Floor Merchandising Benefits: Purpose-driven work that makes a difference for pets and people., A welcoming, inclusive team environment., Opportunities to learn, grow, and explore career paths., A fun, fast-paced role where no two days are the same.