Italian-Speaking Customer Experts for Dyson - Work In Greece - Paid Relocation

Mercier Consultancy MD is excited to offer an opportunity for Italian-Speaking Customer Experts to join our team supporting Dyson in Greece. This role involves delivering outstanding customer service to Italian-speaking customers, helping them with product inquiries, troubleshooting, and after-sales support. Paid relocation to Greece is included to facilitate your transition.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking customers via phone, email, and chat regarding Dyson products and services.

• Assist customers with product information, technical troubleshooting, and resolving service issues efficiently.

• Maintain accurate records of customer interactions and case resolutions in the CRM system.

• Collaborate with internal teams to ensure customer satisfaction and timely issue resolution.

• Stay informed about the latest Dyson product developments, features, and company policies.

• Contribute feedback for continuous improvement of customer service processes.

• Fluency in Italian (spoken and written) is essential; proficiency in English is an advantage.

• Experience in customer service, preferably in electronics or related sectors.

• Excellent communication skills and a strong customer-oriented approach.

• Ability to manage multiple tasks effectively in a fast-paced environment.

• Familiarity with CRM systems and digital support tools.

• Willingness to relocate to Greece; paid relocation support will be provided.

• Passion for technology and commitment to delivering superior service.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...