Mercier Consultancy Group→
Italian-Speaking Customer Experts for Dyson - Work In Greece - Paid Relocation
Lombardy, Lombardy, IT
Not listed
Not specified
1 day ago
Skills
Job Description
Mercier Consultancy MD is excited to offer an opportunity for Italian-Speaking Customer Experts to join our team supporting Dyson in Greece. This role involves delivering outstanding customer service to Italian-speaking customers, helping them with product inquiries, troubleshooting, and after-sales support. Paid relocation to Greece is included to facilitate your transition.
Key Responsibilities
Provide exceptional customer support to Italian-speaking customers via phone, email, and chat regarding Dyson products and services.
Assist customers with product information, technical troubleshooting, and resolving service issues efficiently.
Maintain accurate records of customer interactions and case resolutions in the CRM system.
Collaborate with internal teams to ensure customer satisfaction and timely issue resolution.
Stay informed about the latest Dyson product developments, features, and company policies.
Contribute feedback for continuous improvement of customer service processes.
Fluency in Italian (spoken and written) is essential; proficiency in English is an advantage.
Experience in customer service, preferably in electronics or related sectors.
Excellent communication skills and a strong customer-oriented approach.
Ability to manage multiple tasks effectively in a fast-paced environment.
Familiarity with CRM systems and digital support tools.
Willingness to relocate to Greece; paid relocation support will be provided.
Passion for technology and commitment to delivering superior service.
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...