Macy's→
At Your Service Center Associate, Kenwood Towne Center - Part Time
Entry LevelOn-sitePart-time
Location
7875 Montgomery Rd, Cincinnati, OH, 45236
Salary
$31k–$41k/yr
Experience
No experience required
Posted
1 day ago
Skills
sales goal achievementcredit account openingloyalty program knowledgeuse of electronic devicescash register operationtransaction processing
Job Description
Summary: Macy's is a storied retail company that has been part of memorable moments for over 160 years. They are seeking an At Your Service Center Associate to deliver a personalized shopping experience, support various service activities, and maintain a welcoming environment for customers.
Responsibilities:
- Support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks
- Maintain a clean, organized, and inviting shopping space
- Welcome customers with genuine hospitality, making eye contact, and starting friendly, personal conversations
- Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store
- Be proficient in all systems needed to complete transactions and ensure the collection area is organized
- Share our Loyalty program benefits with customers and ensure they have all they need before they leave
Required Qualifications:
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to understand and communicate effectively with customers, co-workers, and supervisors
- Must be able to read and understand employment policies and safety rules/procedures in English
- Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues
- Be comfortable communicating and collaborating with customers and colleagues
- Meeting daily sales goal challenges
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- You can handle electronic devices with no problem
- This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
- Standing for at least two consecutive hours, lifting at least 25lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Required Skills: Sales Goal Achievement, Credit Account Opening, Loyalty Program Knowledge, Use of Electronic Devices, Cash Register Operation, Transaction Processing
Benefits: Comprehensive health and wellness coverage, 401(k) match, Paid time off, Eight paid holidays, Continuous learning and leadership development, Joining one of our Colleague Resource Groups, Volunteer opportunities, Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Joining one of our Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice