Developmental Disabilities Support Specialist (office-based)

Summary: Liberty Healthcare Corporation is dedicated to supporting individuals with developmental disabilities. The Developmental Disabilities Support Specialist will engage with clients and their families, providing vital information and assistance regarding available services. Responsibilities: - Engaging in productive phone conversations with people who have developmental disabilities as well as their families and other stakeholders - Answering questions and addressing concerns - Conveying information about available human services, how to apply for services, and the timeframe for receiving services - Documenting details from phone conversations in a computer system Required Qualifications: - Positive and optimistic attitude - Strong work ethic and a genuine desire to help others - Outstanding verbal communication and customer service skills - Patience, empathy and great active listening skills - Computer proficiency and working knowledge of Microsoft Word and Outlook Preferred Qualifications: - Previous experience in scheduling, customer service, call center work, or a healthcare/human service role - Bilingual or conversational Spanish speaking skills aren't required but are highly valued - Priority consideration given to applicants with professional or personal experience supporting people who have disabilities Required Skills: Microsoft Word, Microsoft Outlook, Patience, Bilingual Spanish Benefits: 30 days of paid time off each year for holidays, vacation, sick leave, and personal days, Health insurance, dental insurance, vision insurance, disability insurance, and life insurance, Health Savings Account, 401k plan, and other perks, You will also receive training and gain valuable health and human services knowledge and experience, You have the option to work either four 10-hour days or five 8-hour days, Monday through Friday during daytime hours