Events Manager

Hosted Events Manager Full-Time | Abbotsford, Melbourne VIC | Hybrid (3 days in office, 2 days from home) | $65k–$75k

About AmazingCo

AmazingCo creates and delivers unique experiences across Australia and globally, leading the Joy Movement with a mission to help people lead more fulfilling lives. We are at the forefront of the experiences and events industry, and we are seeking people who are genuinely passionate about what they do to join our dynamic team.

About the Role

We are seeking a friendly and motivated individual to join our growing and fast-paced Kids Parties and Team Building Events team. In this role, you will get experience in the full customer journey — from helping families find and book the perfect kids' party, through to ensuring every event is delivered beautifully on the day. You will manage a national team of 30+ hosts and contractors, overseeing the scheduling, training and logistics that keep our events running seamlessly across Australia.

This role is ideal for someone who loves being across everything — connecting with people, making things happen behind the scenes, and getting genuine satisfaction from knowing a family had the best day. We seek individuals who bring heaps of energy to their work, love working with people, and are motivated by creating amazing experiences.

This role is well-suited for individuals with experience or interest in event management, people management, customer service, hospitality, or working with children. This is a full-time position, 38 hours a week around a 9-5 schedule. This role includes Saturdays as part of the regular schedule — candidates who require flexibility around this are encouraged to discuss their availability with us.

Responsibilities

• Lead and manage a national team of 30+ event hosts and children's entertainers
• Recruit, onboard and develop hosts so they are well-suited and thoroughly prepared for their events
• Provide ongoing training, coaching and regular feedback to hosts
• Oversee scheduling, availability management and event allocation
• Manage equipment, costumes and logistics to ensure every event is set up to succeed
• Handle post-booking processes and customer feedback, analysing trends to drive ongoing improvement
• Approve and manage host invoices and expense reports
• Maintain accurate records and keep operational systems up to date
• Be a first point of contact for customers enquiring about kids' parties and events, guiding them through their options and helping them secure the perfect booking

Skills and Experience

• Exceptional organisational skills and the ability to multi-task
• Strong relationship management skills with the ability to build genuine rapport
• Confident communicator, comfortable on the phone and proactive in following up
• Excellent problem-solving abilities, remaining calm under pressure
• Superior time management and people management skills
• Keen attention to detail
• Experience in event operations, people management, customer service or working with children is highly valued
• A passion for working with people and creating great experiences is most important

Why You'll Love Working With Us

• A supportive, inclusive culture with a global team passionate about what they do
• Flexible hybrid working — 3 days in our Abbotsford office, 2 days from home
• Free street parking plus easy access to public transport
• Staff discounts, team events and a dog-friendly office
• A fast-growing company with real opportunities for career progression
• Ongoing training and support to help you thrive

To Apply:

Send your resume and a short cover letter telling us about a time something didn't go to plan and how you fixed it. We want to understand how you think under pressure, not just what roles you've held. Full working rights in Australia required.