Claims Specialist

Summary: Aisle and Abroad is hiring Claims Specialists to review, process, and resolve customer claims submissions. This role involves handling sensitive personal and financial documentation, ensuring accuracy and communication with claimants throughout the process. Responsibilities: - Review incoming claims for completeness, accuracy, and eligibility - Enter claim details and assign case numbers in the claims management system - Verify claimant identity and supporting documentation - Track and update claim status at each stage of processing - Communicate decisions and updates to claimants via email and phone - Escalate complex or disputed claims to senior review staff Required Qualifications: - High school diploma or GED required - Strong attention to detail and case management skills - Comfortable handling sensitive personal and financial documentation - Must pass a pre-employment background check and credit screening - No prior claims experience required — full training provided - Must be authorized to work in the United States Required Skills: Claims Management System, Claims Processing, Customer Claims Review, Documentation Verification, Case Management